Free guides

Answers, before you're ready to try anything.

Plain-English help with the three kinds of paper that make caregiving harder than it has to be. No sign-up, no paywall — every guide starts with the direct answer.

After the hospital

After the hospitalWhat does a hospital discharge summary actually mean?The seven sections of a hospital discharge summary, in plain English — and the two that matter tonight.

Insurance

InsuranceMedicare denied a claim. What now?Your appeal window, who to call first, and what to write down — the calm version of what to do with a Medicare denial letter.

Family

FamilyHow to split caregiving with your siblingsWhy the group text fails, and a division of labour that actually holds — including real jobs for the sibling who lives far away.